Terms & Conditions

Who We Are

Home Grown Hotels
Beechen Ln, Lyndhurst
SO43 7DD
Telephone: 0345 225 9494 
Email: info@thepighotel.com

Payment Transactions

All payment transactions are handled by a third party payment gateway Credit Call, whose secure transaction processing environment exceeds industry standards such as PCI DSS. We do not process any credit cards details on our own website and any cardholder data is secured by using a combination of symmetric and asymmetric cryptographic algorithms.

Room Deposits / Cancellation Policy

We do not take any advance deposits from the credit/debit card details that you supply when you secure your booking. The full amount is taken on departure. 

If you are unable to come and stay we do advise that you contact us at least 72 hours prior to your arrival date to avoid a one night charge to your credit/debit card.  

Table Booking / Cancellation Policy

Please note that the time you have booked is when we need you to be sat at the table, if you would like drinks beforehand please arrive 30 minutes prior. If you are running late please contact us and let us know to avoid cancellation of your booking. If you need to cancel we would like 72 hours notice by calling 0345 225 9494