FAQs
How can we help?
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About us
Click here to read up a little more about THE PIGs and our journey since 2011...
Contact usOur phones can get quite busy at certain times, so please do bear with us. You can also reach us by completing our online form, using our live chat system, or by emailing us at reservations@thepighotel.com
Gift vouchersWe offer monetary vouchers, as well as lunch, dinner and treatment vouchers. These can be purchased here.
Please kindly note that you are unable to redeem a Gift Voucher online to make a booking. Please book your room as normal and the team will refund any pre-payments with proof of your voucher. Please just contact reservations@thepighotel.com
Online AvailabilityThe availability for each PIG shown online is live and totally up-to-date. If you can’t find the date you’re after, please email reservations@thepighotel.com so we can add you to our waiting list.
However, if you can be flexible, do check availability at our other PIGs as we may have a room or table available elsewhere.
RatesPlease note our rates stated are at a starting from price and change throughout the year depending on the season. We sometimes run offers and Late Pig Room Rates, which you can view here for more information if available.
CancellationsWe currently have a 72-hour cancellation on room bookings, with a 7 day cancellation at THE PIG-at Harlyn Bay. Please email reservations@thepighotel.com if you need to amend your stay.
PaymentsWe have a 72-hour cancellation policy on room bookings, with a 7 day policy at THE PIG-at Harlyn Bay. If you cancel after this time it will result in our retaining the charge for your stay.
ParkingIf travelling to us by car, we have car parking at all of our properties. If parking at THE PIG-in the wall, there is a £10 per night per car charge for hotel guests. Please look at your chosen PIGs 'Things to know' section to find out more details on electrical vehicle charging.
Joining us for Lunch or Dinner?We are delighted you have chosen to visit and look forward to welcoming you!
Your table and our team will be ready for you to sit down and dine at your chosen time. If you would like a drink in the bar prior to dining, please arrive at least 30 minutes beforehand.
Should you need to cancel or amend your reservation please contact us on 0345 225 9494 at least 24 hours prior to your booking. If you are celebrating or are just looking to add a few extra touches then please let us know in advance and we will be delighted to help make arrangements for you.
Please visit your chosen PIGs webpage for sample menus, directions and what to do when in the area. Please let us know if we can be of any further assistance.
Breakfast RatesUnless we are running a special deal and it is stated within the terms, all of our rates are on a room only basis so are inclusive of VAT only.
Breakfast is served in the restaurant where you can choose to either dig into our PIG grazing breakfast tables or pick something hot from our breakfast menus. Prices range from £15.95-£19.95.
If you have booked onto a dinner, bed and breakfast offer, your breakfast will be included in your booking with no additional cost.
Breakfast at THE PIG-in the wall is served in the deli bar.
Food Service TimesFood service times vary at each PIG. Find timings on your chosen PIG page under ‘Things to know’ to check Breakfast, Lunch, Dinner and other food service times.
TreatmentsWe offer a range of treatments in our converted Potting Sheds and Shepherd’s Huts at all of our PIGs (excluding THE PIG-in the wall). You can find out more about these and book on each property page. Anyone can book a treatment at our PIGs; you don’t have to be a hotel or table booking guest!
Joining us for a Treatment?If you are joining us for a treatment in one of our Potting Sheds or Sheep Huts, here is everything you need to know before relaxing with us:
We want to reassure you that we have put measures in place to keep you and our teams safe so that you can confidently enjoy a relaxing treatment with us. We see this as a partnership of trust, so we ask you to please play your part in keeping everyone safe. In return we will all be doing the same for you.
Our therapists have received additional training on health and safety protocol and have been provided with additional safety equipment to wear during all appointments.
Where possible, please complete the consultation form in the comfort of your own room and bring it with you. If this is not possible please arrive a little earlier than your treatment time and feel free to complete the form with your therapist.
On arrival to your treatment your therapist will ask you to sanitise your hands. You will be required to wear a mask during treatments unless this is a facial. We kindly ask that you either bring your own face covering with you or alternatively we are more than happy to supply a disposable mask for you.
Our Potting Sheds and Sheep Huts are signposted for you, therefore, please arrive in good time ready for your treatment. If it is raining please feel free to wait on the bench/under the bus shelter outside the Potting Sheds/Sheep Huts and your therapist will come and collect you.
Should you need to cancel or amend your reservation please contact us at least 72 hours prior to your booking to avoid a charge in full for the treatment.
If you require any further information please do not hesitate to ask.
Something specialIf you have a special occasion or are simply looking to add a few extra touches then please feel free to inform us and we will be delighted to make arrangements for you.
TravelFor more information on how to reach THE PIG you are planning on visiting by car, train, air, and taxi, please go to THE PIGs individual page and check under the ‘Getting here’ section.
Checking in and outYou can check in from 4pm at all of our properties, however, you’re more than welcome to arrive earlier to drop off your luggage and explore the gardens. Due to current physical distancing guidelines, we are limiting capacity in the main hotels, so you might not be able to make the most of the lounges until you have checked in. The team will be on hand to help you when you arrive.
Check out is by 11am. We ask that you leave your room by this time, but please enjoy the surroundings all day. We can’t guarantee an early check-in or late check-out, but stick around and let us know your plans and we will try our best on the day.
AccessibilityAccessibility varies depending on the property. Please note due to the nature of our historic properties some spaces in the hotels are not accessible, but all PIGs do have ground floor bedrooms with wheelchair access.
Please check your chosen PIG page under ‘Things to know before visiting’ for more information.
Please note our properties have gravel car parks and tracks.
Bringing DogsWe do not permit dogs inside THE PIG, although they are welcome to join you on a stroll around the grounds. Please note at THE PIG-in the wall we only permit guide dogs into the property. Please keep them out of the kitchen garden and away from our animals.
Children and FamilyThe whole family are welcome at all of THE PIGs. We have family rooms at THE PIG in the New Forest THE PIG-at Combe, and THE PIG-at Bridge Place
We can accommodate cots (free of charge) and an extra bed (at a small additional cost) in some of our rooms at all of THE PIGs, subject to availability. Please check each PIG for more details under ‘Things to know before visiting’.
Dress codeWe’ll never tell you what to wear. Our restaurants are informal places, so come in whatever makes you happy and comfortable.
Private partiesTHE PIGs are a great place to have a get-together. THE PIG, THE PIG-at Combe, THE PIG-near Bath, THE PIG-at Harlyn Bay, THE PIG-in the South Downs and THE PIG-on the beach offer private dining rooms for every occasion. Please check your chosen PIG page for more details on availability and group size possible.
We do not currently have private gathering rooms at THE PIG-in the wall or THE PIG-at Bridge Place but do get in touch as we can always see if something is possible.
COVID-19We’re following the latest Government guidelines and working on best practice measures within the hotels. For the most up to date information please read our COVID-19 statement.
Any Further QuestionsIf you have any questions about any of the properties or service, please reach us by completing our online form, using our live chat system, or by emailing us at reservations@thepighotel.com
Hotel Closure DatesPlease note on a handful of selected dates THE PIGs are closed for private bookings. Please visit your chosen PIGs homepage and scroll to the 'How can we help?' section for closure dates.
Need more info?Take a look at each of our PIG's FAQs for each location:
THE PIG in the New Forest, Brockenhurst
THE PIG-in the wall, Southampton
-
About us
Click here to read up a little more about THE PIGs and our journey since 2011...
Joining us for Lunch or Dinner?We are delighted you have chosen to visit and look forward to welcoming you!
Your table and our team will be ready for you to sit down and dine at your chosen time. If you would like a drink in the bar prior to dining, please arrive at least 30 minutes beforehand.
Should you need to cancel or amend your reservation please contact us on 0345 225 9494 at least 24 hours prior to your booking. If you are celebrating or are just looking to add a few extra touches then please let us know in advance and we will be delighted to help make arrangements for you.
Please visit your chosen PIGs webpage for sample menus, directions and what to do when in the area. Please let us know if we can be of any further assistance.
Breakfast RatesUnless we are running a special deal and it is stated within the terms, all of our rates are on a room only basis so are inclusive of VAT only.
Breakfast is served in the restaurant where you can choose to either dig into our PIG grazing breakfast tables or pick something hot from our breakfast menus. Prices range from £15.95-£19.95.
If you have booked onto a dinner, bed and breakfast offer, your breakfast will be included in your booking with no additional cost.
Breakfast at THE PIG-in the wall is served in the deli bar.
Food Service TimesFood service times vary at each PIG. Find timings on your chosen PIG page under ‘Things to know’ to check Breakfast, Lunch, Dinner and other food service times.
Something specialIf you have a special occasion or are simply looking to add a few extra touches then please feel free to inform us and we will be delighted to make arrangements for you.
TravelFor more information on how to reach THE PIG you are planning on visiting by car, train, air, and taxi, please go to THE PIGs individual page and check under the ‘Getting here’ section.
Bringing DogsWe do not permit dogs inside THE PIG, although they are welcome to join you on a stroll around the grounds. Please note at THE PIG-in the wall we only permit guide dogs into the property. Please keep them out of the kitchen garden and away from our animals.
Dress codeWe’ll never tell you what to wear. Our restaurants are informal places, so come in whatever makes you happy and comfortable.
COVID-19We’re following the latest Government guidelines and working on best practice measures within the hotels. For the most up to date information please read our COVID-19 statement.
Any Further QuestionsIf you have any questions about any of the properties or service, please reach us by completing our online form, using our live chat system, or by emailing us at reservations@thepighotel.com
-
About us
Click here to read up a little more about THE PIGs and our journey since 2011...
RatesPlease note our rates stated are at a starting from price and change throughout the year depending on the season. We sometimes run offers and Late Pig Room Rates, which you can view here for more information if available.
CancellationsWe currently have a 72-hour cancellation on room bookings, with a 7 day cancellation at THE PIG-at Harlyn Bay. Please email reservations@thepighotel.com if you need to amend your stay.
ParkingIf travelling to us by car, we have car parking at all of our properties. If parking at THE PIG-in the wall, there is a £10 per night per car charge for hotel guests. Please look at your chosen PIGs 'Things to know' section to find out more details on electrical vehicle charging.
Something specialIf you have a special occasion or are simply looking to add a few extra touches then please feel free to inform us and we will be delighted to make arrangements for you.
TravelFor more information on how to reach THE PIG you are planning on visiting by car, train, air, and taxi, please go to THE PIGs individual page and check under the ‘Getting here’ section.
Checking in and outYou can check in from 4pm at all of our properties, however, you’re more than welcome to arrive earlier to drop off your luggage and explore the gardens. Due to current physical distancing guidelines, we are limiting capacity in the main hotels, so you might not be able to make the most of the lounges until you have checked in. The team will be on hand to help you when you arrive.
Check out is by 11am. We ask that you leave your room by this time, but please enjoy the surroundings all day. We can’t guarantee an early check-in or late check-out, but stick around and let us know your plans and we will try our best on the day.
AccessibilityAccessibility varies depending on the property. Please note due to the nature of our historic properties some spaces in the hotels are not accessible, but all PIGs do have ground floor bedrooms with wheelchair access.
Please check your chosen PIG page under ‘Things to know before visiting’ for more information.
Please note our properties have gravel car parks and tracks.
Bringing DogsWe do not permit dogs inside THE PIG, although they are welcome to join you on a stroll around the grounds. Please note at THE PIG-in the wall we only permit guide dogs into the property. Please keep them out of the kitchen garden and away from our animals.
Children and FamilyThe whole family are welcome at all of THE PIGs. We have family rooms at THE PIG in the New Forest THE PIG-at Combe, and THE PIG-at Bridge Place
We can accommodate cots (free of charge) and an extra bed (at a small additional cost) in some of our rooms at all of THE PIGs, subject to availability. Please check each PIG for more details under ‘Things to know before visiting’.
Dress codeWe’ll never tell you what to wear. Our restaurants are informal places, so come in whatever makes you happy and comfortable.
COVID-19We’re following the latest Government guidelines and working on best practice measures within the hotels. For the most up to date information please read our COVID-19 statement.
Any Further QuestionsIf you have any questions about any of the properties or service, please reach us by completing our online form, using our live chat system, or by emailing us at reservations@thepighotel.com
-
Contact us
Our phones can get quite busy at certain times, so please do bear with us. You can also reach us by completing our online form, using our live chat system, or by emailing us at reservations@thepighotel.com
Online AvailabilityThe availability for each PIG shown online is live and totally up-to-date. If you can’t find the date you’re after, please email reservations@thepighotel.com so we can add you to our waiting list.
However, if you can be flexible, do check availability at our other PIGs as we may have a room or table available elsewhere.
PaymentsWe have a 72-hour cancellation policy on room bookings, with a 7 day policy at THE PIG-at Harlyn Bay. If you cancel after this time it will result in our retaining the charge for your stay.
TravelFor more information on how to reach THE PIG you are planning on visiting by car, train, air, and taxi, please go to THE PIGs individual page and check under the ‘Getting here’ section.
Private partiesTHE PIGs are a great place to have a get-together. THE PIG, THE PIG-at Combe, THE PIG-near Bath, THE PIG-at Harlyn Bay, THE PIG-in the South Downs and THE PIG-on the beach offer private dining rooms for every occasion. Please check your chosen PIG page for more details on availability and group size possible.
We do not currently have private gathering rooms at THE PIG-in the wall or THE PIG-at Bridge Place but do get in touch as we can always see if something is possible.
COVID-19We’re following the latest Government guidelines and working on best practice measures within the hotels. For the most up to date information please read our COVID-19 statement.
Any Further QuestionsIf you have any questions about any of the properties or service, please reach us by completing our online form, using our live chat system, or by emailing us at reservations@thepighotel.com
-
Gift vouchers
We offer monetary vouchers, as well as lunch, dinner and treatment vouchers. These can be purchased here.
Please kindly note that you are unable to redeem a Gift Voucher online to make a booking. Please book your room as normal and the team will refund any pre-payments with proof of your voucher. Please just contact reservations@thepighotel.com
COVID-19We’re following the latest Government guidelines and working on best practice measures within the hotels. For the most up to date information please read our COVID-19 statement.
Any Further QuestionsIf you have any questions about any of the properties or service, please reach us by completing our online form, using our live chat system, or by emailing us at reservations@thepighotel.com
-
Treatments
We offer a range of treatments in our converted Potting Sheds and Shepherd’s Huts at all of our PIGs (excluding THE PIG-in the wall). You can find out more about these and book on each property page. Anyone can book a treatment at our PIGs; you don’t have to be a hotel or table booking guest!
Joining us for a Treatment?If you are joining us for a treatment in one of our Potting Sheds or Sheep Huts, here is everything you need to know before relaxing with us:
We want to reassure you that we have put measures in place to keep you and our teams safe so that you can confidently enjoy a relaxing treatment with us. We see this as a partnership of trust, so we ask you to please play your part in keeping everyone safe. In return we will all be doing the same for you.
Our therapists have received additional training on health and safety protocol and have been provided with additional safety equipment to wear during all appointments.
Where possible, please complete the consultation form in the comfort of your own room and bring it with you. If this is not possible please arrive a little earlier than your treatment time and feel free to complete the form with your therapist.
On arrival to your treatment your therapist will ask you to sanitise your hands. You will be required to wear a mask during treatments unless this is a facial. We kindly ask that you either bring your own face covering with you or alternatively we are more than happy to supply a disposable mask for you.
Our Potting Sheds and Sheep Huts are signposted for you, therefore, please arrive in good time ready for your treatment. If it is raining please feel free to wait on the bench/under the bus shelter outside the Potting Sheds/Sheep Huts and your therapist will come and collect you.
Should you need to cancel or amend your reservation please contact us at least 72 hours prior to your booking to avoid a charge in full for the treatment.
If you require any further information please do not hesitate to ask.
COVID-19We’re following the latest Government guidelines and working on best practice measures within the hotels. For the most up to date information please read our COVID-19 statement.
Any Further QuestionsIf you have any questions about any of the properties or service, please reach us by completing our online form, using our live chat system, or by emailing us at reservations@thepighotel.com
Couldn't find the answer to your question? Email us at info@thepighotel.com or call us on 0345 225 9494
