Coronavirus / COVID-19 Statement

Re-Opening THE PIGs on 2nd December 

What Tier are THE PIGs in from 2nd December? 

Tier 3

THE PIG-at Bridge Place 

Tier 2

THE PIG, Brockenhurst; THE PIG-near Bath; THE PIG-on the beach; THE PIG-at Combe, THE PIG-in the wall

Tier 1

THE PIG-at Harlyn Bay


Will THE PIG-at Bridge Place re-open? 

The county of Kent will be placed into Tier 3 restrictions from 2nd December, so we are very sad to say that THE PIG-at Bridge Place will not be re-opening for now. 

It is looking like these restrictions will be reviewed after 2 weeks, so we are hopeful that we might be able to open again after that,  just in time for Christmas. 

THE PIG-at Bridge Place Hotel Bookings

If you have a hotel booking that falls within this suggested time frame, we want to reassure you that we will take all the necessary steps to help you rearrange your stay. We would really appreciate it if you let us get in touch with you rather than calling us at this time, as our teams are flat out trying to help everyone with their plans.

THE PIG-at Bridge Place Restaurant Bookings

If you have a restaurant booking during this time, we will automatically cancel your booking on your behalf, please do not contact the team to cancel your booking. If you would like to re-book you can book online here

 

What does this mean for your visit?

Guests should observe the Tier that is the highest of either their home or the hotel. 

We want to reassure you that we've put measures in place to keep you and our teams safe so that you can confidently enjoy a stay with us. We firmly believe this needs to be a joint effort, so we ask you to please play your part in keeping everyone safe. In return we will be doing the same for you.

If you are due to be staying with us and you are travelling from a Tier 3 area, we kindly ask that you rearrange your booking to a later date.

Tier 2

- No household mixing indoors (tables booked with other households must be rescheduled or cancelled) 
- Last orders will be at 10pm, but the restaurant and bar areas will not close until 11pm
- The Potting Sheds will remain open 
- Face masks for staff and guests at all times in public spaces 
- Physical distancing in all public spaces between staff and guests 

Tier 1

- Follow the rule of 6 if meeting indoors or outdoors
- 2 or 3 rooms from different households can stay and dine together
- Last orders will be at 10pm, but the restaurant and bar areas will not close until 11pm
- The Potting Sheds will remain open 
- Face masks for staff and guests at all times in public spaces 
- Physical distancing in all public spaces between staff and guests 

 

Christmas Bookings 23rd-27th December 

As you will have probably read, the Government have relaxed Coronavirus restrictions during this period so that households can form a bubble with up to 3 households to gather in private homes. 

However, these restrictions will NOT be relaxed for gatherings in hospitality settings unless the hotels are in Tier 1., however the rule of 6 will still apply.

So, if the hotel that you are visiting is in a Tier 2 area during this time we will not be able to accommodate mixed household bookings for restaurant tables, or group stay bookings that would see you mixing with another household during your stay. 

We wanted to give you fair warning of these possible restrictions, as we are not quite sure when we will find our about revisions to the Tiers, so that you can plan your Christmas celebrations. 

You can contact our Reservations team to discuss your booking if you would like to change your plans either by emailing them on reservations@thepighotel.com or calling by 0345 225 9494.

 

 

Please only call us if your enquiry is urgent as our phone lines are exceptionally busy. We will update you with further information as soon as we can. Thank you so much for your patience at this challenging time.

Thank you!

 

December Bookings

We have limited availability across all of THE PIGs in December for stays and tables, although with new restrictions coming into play that will effect travel and previous bookings it is always worth checking our website for updated availability! You might be able to squeeze in that last minute getaway after all....

 

Book Now

What to expect when we re-open...

The experience may look a little different in this new normal, but we hope it will feel the same; ultimately, it is still our people caring for you and delivering the same attention to detail and personalised service that you are used to at THE PIG. We want to reassure you that we've put measures in place to keep you and our teams safe so that you can confidently enjoy a stay with us.

 

THE PIG 6 – our steps to keeping everyone safe

We firmly believe this needs to be a joint effort, so we ask you to please play your part in keeping everyone safe. In return we will be doing the same for you. We will be using THE PIG 6 steps in all areas of the operation.

1. Carrying out Risk Assessments & Staff Training
2. Adhering to Government guidelines for physical distancing
3. Putting in place stringent hygiene measures, including the use of a sanitiser to fog all bedrooms between guests, and public areas regularly
4. Providing hand sanitiser for staff & guests at every possible opportunity
5. Minimising contact between staff & guests at every possible opportunity
6. Guests and staff required to wear face masks in public spaces

We are carrying out these measures in a way that is true to who we are, so whilst the health and safety of our team and guests is our absolute top priority, we still want you to be able to relax in a space that feels familiar. 

 

Can I use a Gift Voucher? 

We have extended the validity of all Gift Vouchers that expired during our period of closure from Thursday 5th November - Wednesday 2nd December due to COVID-19, or that are due to expire later this year so that you are still able to use them at THE PIGs.

All Gift Vouchers that expire in November or December will be extended until March 31st.
All Gift Vouchers bought during our time of closure will be valid from use from Wednesday December 2nd 2020.


Please kindly note that you are unable to redeem a Gift Voucher online to make a booking. Please book your room as normal and the team will refund any pre-payments with proof of your voucher. Please just contact reservations@thepighotel.com 

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