Coronavirus / COVID-19 Statement
THE PIG IS OPEN with outdoor eating and self-contained stays!
Can I book an overnight stay at THE PIG?
THE PIG is open for stays in our self-contained rooms until 16th May.
The main hotels, bedrooms, indoor restaurants, bars and lounges will remain closed to all until at least 17 May. However, we are now taking future bookings across THE PIGs from 17 May.
THE PIG-in the wall, Southampton, will remain closed until 17 May.
What happens to upcoming room bookings before 17 May?
If you have a booking that falls within the time of closure, we want to reassure you that we will take all the necessary steps to help you rearrange your stay or table. We would really appreciate it if you let us get in touch with you rather than calling us at this time, as our teams will be doing their best to help you all with your plans. We will be contacting guests with bookings up until 17 May to move your stay either to a self-contained room between 12th April – 16th May, move your booking to a new date, transfer your deposit to a Gift Voucher that will be valid for 24 months, or receive a full refund.
What happens to hotel and table bookings after 17 May?
Any bookings made after the 17 May will go ahead as planned.
Our restaurants will be open and offering our full 25-mile menu, with both indoor and outdoor dining options available. Please note we will be taking bookings for up to 6 people or two households.
Can I book a table for lunch or dinner at THE PIGs?
We are now open for lunch sittings with 'The Big Outdoor Lunch' - 'under canvas' outdoor dining on the terraces.
When? Monday 12 April – Sunday 16 May
What time? Tables are bookable between 12-4.30pm at THE PIG, THE PIG-on the beach, THE PIG-at Bridge Place and THE PIG-at Harlyn Bay, and 6pm at THE PIG-near Bath and THE PIG-at Combe, subject to availability.
Can I come with a friend? You can book with either up to six people from multiple households OR two households.
Where? THE PIG, THE PIG-near Bath, THE PIG-on the beach, THE PIG-at Combe, THE PIG-at Bridge Place, THE PIG-at Harlyn Bay.
Please note we are beginning to get busy as we welcome everyone back in April and May, so if you're on the hunt for a table do look from June onwards for a taste of our summer harvest and 25-mile meu.
Please dress appropriately for outside eating.
Find out more about 'The Big Outdoor Lunch' here.
If you have an existing table booking between 12 April and 17 May our teams will be in touch with you to help rearrange your booking to an outside table or to move your booking to a later date.
The Lobster Shed outdoor restaurant at THE PIG-at Harlyn Bay is now open for the summer, offering Brunch, Lunch and Dinner daily. Please dress appropriately for outside eating. You can book with either up to six people from multiple households OR two households.
Find out more about The Lobster Shed here.
If you have a restaurant booking between 12 April and 16 May our team will be contacting you to relocate your booking to outdoors or rearrange your booking to a later date if this is not suitable. We would really appreciate it if you let us get in touch with you rather than calling us at this time, as our teams are flat out trying to help everyone with their plans.
THE PIGs will not be open for dinner until 17 May.
Are the Wood-Ovens open?
The Wood Ovens are open daily for walk-ins, weather dependant at all of THE PIGs, apart from THE PIG-in the wall.
Please check your chosen PIG's Wood-oven page for opening dates and times.
As always, seating will be on a first come first served basis. Physical distancing will be strictly observed so numbers will be limited.
The Folly at THE PIG-at Combe is open for walk-ins on...
Monday – Fri day 6pm – 8pm
Saturday , Sunday and Bank Holidays – 12pm – 8pm
Can I book a treatment in the Potting Shed or Shepherd's Hut Treatment Rooms?
The Potting Shed treatment rooms are now open offering a range of PIG body treatments so why not make a day of it and book a treatment if you are visiting us for lunch - will be operating with all required protocol and measures to ensure the safety of you and our staff, which is of course our priority.
Book your stay with confidence - what happens if I need to cancel?
Hotel bookings can be cancelled or transferred up to 72hrs prior to arrival with no charge. If you need to cancel or amend your booking within 72hrs of arrival due to COVID-19, we can transfer your booking to another suitable date, however rates may differ between dates.
Any cancellations or amendments within 72hrs, that are not as a direct result of COVID-19, will result in our retaining the charge for the first night of your stay.
If we are forced to close a hotel/hotels due to COVID-19 bookings can be transferred or cancelled at no charge.
Can I book in a group? The rule of six
From 12 April – 16 May
Outdoor Dining - You can book with either up to six people from multiple households OR two households.
From 17 May – 21 June
Indoor and Outdoor Dining - You can book with either up to six people from multiple households OR two households. (subject to Government review)
From 21 June
Indoor and Outdoor Dining - We will be taking group bookings of larger than six – (subject to Government review and our availability)
We have extended the validity of all Gift Vouchers that are due to expire in 2021, to now expire on 31st December 2021, so that you still have an opportunity to use them at THE PIGs.
All Gift Vouchers that had their validity extended to March 31st 2021 due to our periods of closure in 2020, will now be extended to 31st December 2021.
All vouchers purchased during our period of closure in 2021 will be dispatched as normal, but are valid for use from 18th May and have an expiry from this date.
Please kindly note that you are unable to redeem a Gift Voucher online to make a booking. Please book your room as normal and the team will refund any pre-payments with proof of your voucher. Please just contact email@example.com
What should I expect when visiting THE PIGs?
We are following all government regulations and guidance to keep our guests and team safe
The experience may look a little different in this new normal, but we hope it will feel the same; ultimately, it is still our people caring for you and delivering the same attention to detail and personalised service that you are used to at THE PIG. We want to reassure you that we've put measures in place to keep you and our teams safe so that you can confidently enjoy a stay with us.
THE PIG 6 – our steps to keeping everyone safe
We firmly believe this needs to be a joint effort, so we ask you to please play your part in keeping everyone safe. In return we will be doing the same for you. We will be using THE PIG 6 steps in all areas of the operation.
1. Carrying out Risk Assessments & Staff Training
2. Adhering to Government guidelines for physical distancing
3. Putting in place stringent hygiene measures, including the use of a sanitiser to fog all bedrooms between guests, and public areas regularly
4. Providing hand sanitiser for staff & guests at every possible opportunity
5. Minimising contact between staff & guests at every possible opportunity
6. Guests and staff required to wear face masks in public spaces
We are carrying out these measures in a way that is true to who we are, so whilst the health and safety of our team and guests is our absolute top priority, we still want you to be able to relax in a space that feels familiar.
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